Frequently Asked Questions
Everything you need to know about bringing comfort home.
What is the standard shipping time for furniture and decor?
Most orders are processed within 1-2 business days. Standard shipping typically takes 5-7 business days, though larger furniture items may require freight delivery which can take 10-14 business days.
What is your return policy for Homewarea products?
We offer a 30-day return policy on most items. Products must be in their original packaging and unused condition. Please note that custom-made furniture and final sale items are non-refundable.
Do you offer international shipping?
Currently, Homewarea ships to the contiguous United States, Canada, and the UK. Shipping rates and delivery timelines vary depending on the destination country.
How can I track the status of my order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's website. You can also track your order directly through your Homewarea account dashboard.
Are your materials sustainably sourced?
We are committed to quality and ethics. Many of our wood products are FSC-certified, and we prioritize partnerships with manufacturers who utilize eco-friendly production methods and recycled materials.
Do you offer assembly services for large furniture?
Yes, we offer White Glove Delivery for an additional fee on select large items. This service includes room-of-choice delivery, full assembly, and removal of all packaging materials.